Customer Service

Our web site uses a Secure Server for your ordering safety.  This means that your orders, personal, and credit card information are stored on one of our servers.  The information you are inputting on our secure servers is not being transmitted over the internet.  The only form that does this is our non secure form that must be used by people using older browser software.  We do everything possible to make sure your information is safe from hackers. If you still do not feel comfortable using our online forms you may call in your order toll free to: 1-800-498-2798. 

If you have any questions or suggestions on how we can make this shopping experience better for you then please send us an email and we will look into it. 

Thank you for your time. 

Return Policy
Our return policy on non custom stocked items is within 2 weeks of delivery.  Returns must be authorized and all packages must be inspected within 7 days.  Returns must be resellable and insurance is strongly suggested.
Any products returned after 7 days are subject to a 25 % restocking fee.

Contact Information
 

Email Contacts

General Questions
Questions@theelim.com

Check the Status of your order.
Orderinfo@theelim.com

Questions for our Webmaster
Webmaster@theelim.com

Snail Mail Address
Absolute Home Solutions
436 Matthews Lane 
Jackson, NJ 08527 

Phone Numbers
1-800-498-2798 
1-732-886-6006
732-886-0504 Fax